In its first three months in operation, the Consumer Financial Protection Bureau (CFPB) received more than 5,000 complaints from credit card customers, led by billing disputes and interest rate problems, the Reuters news agency recently reported.
The CFPB said that complaints varied but at the top of the list were billing disputes, interest rate problems and fraud concerns.
The CFPB said it forwarded 4,254 of the complaints to card issuers. According to the issuers, 74 percent of those cases have been at least partially resolved, and in 71 percent the customer did not disagree, the agency said.